Fees, Refunds and Charges

Subscription Fees.

The client shall pay for all subscription fees, and hereby authorizes YTMelon (and its payment processors) to debit Client’s bank account or charge Client’s credit card, as stated on Client’s channel subscription and billing page. The client agrees that all subscriptions are recurring and will renew automatically.

 

Cancellation Policy.

The client acknowledges that all subscription fees are charged automatically on a recurring basis until the Client cancels their channel subscription (both month-to-month and annual plans). The client may cancel their subscription by logging into their account and going to the applicable channel or billing page, clicking settings, and choosing the “Change” or "Cancel" options under subscription and billing. A confirmation email receipt is sent to the Client with the expiration date of the subscription. Please keep in mind that you are solely responsible for properly canceling your account. You must email support before or on the payment due date. However, you can also contact support if you are having difficulty or need help.

 

Refunds.

Due to the irreversibility of the product the chosen Service is non-refundable; no refunds will be issued. YTMelon does not offer prorated refunds for canceled subscription plans. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

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